Terms & Conditions

Last updated on 06-08-2026 13:11:18

These Terms & Conditions (“Terms,” “Agreement“) set out the rules that govern your access to and use of the website located at MySEOQuery.Com, together with any related mobile applications, sub-domains, and services (collectively, the “Platform“). The Platform is operated under the trading names TrustDigital Education, InnovationGuru Education, Innovation Guru, and Suhal WebStore (collectively with MySEOQuery.Com, “we,” “us,” “our,” or the “Company“).

This Agreement, together with our Privacy Policy, Refund Policy, and any other policy we publish or communicate to you, defines the relationship between you (“you,” “Your,” or the “User” or “Learner“) and us. Please read it carefully before using the Platform.

By creating an account, browsing course listings, enrolling in a course, or otherwise using any part of the Platform, you confirm that you have read, understood, and agree to be legally bound by this Agreement, as it may be amended from time to time. If you do not agree with any part of this Agreement, you must not access or use the Platform in any manner.

We may operate different courses, storefronts, or landing pages under our various trading names (TrustDigital Education, InnovationGuru Education, Innovation Guru, Suhal WebStore). Regardless of which brand name appears on a particular page, checkout flow, or certificate, all such offerings are provided by the same underlying Company and are governed by this single Agreement, unless a specific course page states otherwise.

1. Eligibility and Account Registration

1.1 Age Requirements

To register for an account in your own right, you must be at least [18] years of age. If you are between [13] and [18] years old, you may use the Platform only with the direct involvement, supervision, and consent of a parent or legal guardian, who must accept this Agreement on your behalf and takes responsibility for your use of the Platform, including any purchases made. Individuals under [13] years of age are not permitted to register for or otherwise use the Platform under any circumstances, regardless of parental consent, unless applicable local law permits a lower threshold and such consent is properly obtained.

1.2 Registration Information

To access most Course Content, you must register for an account by providing, at a minimum, your full name and a valid email address. Depending on the course, we may also request additional details such as a billing address, phone number, or payment information. You agree that:

all information you submit during registration or at any later point is true, accurate, current, and complete;
you will promptly update your account information if any of it changes;
you will not create an account using a false identity, or on behalf of someone else without authorization;
you will not create multiple accounts to evade a suspension or ban; and
you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account, whether or not authorized by you.

You must notify us immediately at the contact details in Section 16 if you become aware of any unauthorized access to, or use of, your account.

1.3 Compatible Devices

To access the Platform, you will need an internet-connected device (computer, tablet, smartphone, or similar) that meets minimum technical requirements, which may change over time as we update our technology. We do not guarantee that the Platform will remain compatible with every device, operating system, or browser version indefinitely, and older devices may lose compatibility as our systems evolve.

1.4 Right to Refuse or Suspend Registration

We may, at our sole discretion, refuse to register any person, suspend or terminate any account, or deny access to the Platform, with or without notice, if we reasonably believe a User has violated this Agreement, provided false information, engaged in fraudulent activity, or poses a risk to the security or integrity of the Platform or other Users.

2. Description of the Platform and Course Content

2.1 What We Offer

We provide access to digital educational courses on a range of subjects, delivered through pre-recorded video lessons, live/webinar sessions, downloadable worksheets or templates, quizzes and assessments, discussion prompts, and, where applicable, completion certificates (collectively, “Course Content“). Course Content may be published under the MySEOQuery.Com, TrustDigital Education, InnovationGuru Education, Innovation Guru, or Suhal WebStore brand names.

2.2 No Guarantee of Outcomes

Course Content is provided for educational and informational purposes. While we aim to deliver high-quality, accurate, and up-to-date material, we do not guarantee that completing any course will result in any particular skill level, certification recognized by a third party, employment outcome, income, or other result. Any examples, case studies, or testimonials referenced in our marketing represent individual experiences and are not a promise of similar results for you.

2.3 Changes to Course Content

We may update, revise, expand, shorten, or discontinue Course Content at any time, including after you have purchased access, in order to keep material current, correct errors, or for other business reasons. Where reasonably possible, we will try to preserve access to material you have already started, but we do not guarantee that every version of a course will remain available indefinitely.

2.4 Live Sessions

If a course includes live or scheduled sessions, those sessions are subject to instructor availability and may be rescheduled, recorded, or cancelled at our discretion. Where a live session is cancelled, we will make reasonable efforts to offer a substitute session or recording, but this is not guaranteed unless stated on the specific course page.

3. License to Use Course Content

3.1 Grant of License

Subject to your compliance with this Agreement and payment of any applicable Content Fee, we grant you a limited, non-exclusive, non-transferable, revocable license to access and view purchased Course Content for your own personal, non-commercial, educational use. Where a course permits downloading of specific materials, you may download one copy for personal offline use only.

3.2 Restrictions

This license does not permit you to, and you agree that you will not, directly or indirectly:

reproduce, copy, duplicate, or archive any Course Content beyond what is necessary for personal viewing;
modify, adapt, translate, or create derivative works based on any Course Content;
distribute, publish, publicly display, publicly perform, broadcast, stream, upload, or otherwise make available any Course Content to any third party, whether for payment or free of charge;
sell, rent, lease, sublicense, or otherwise commercially exploit any Course Content or your account access;
share, lend, or transfer your account credentials to any other person, or allow simultaneous access by multiple individuals under a single account;
circumvent, disable, or interfere with any digital rights management, access control, or security feature used to protect Course Content;
reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software, video player, or system used to deliver the Platform;
remove, obscure, or alter any copyright notice, watermark, trademark, or other proprietary marking contained in or accompanying any Course Content; or
use any automated means (bots, scrapers, download managers) to access, index, or extract Course Content.

3.3 Termination of License

This license terminates automatically, without notice, if you breach any of the restrictions above. It may also be terminated by us at any time, for any reason, including discontinuation of a course or the Platform generally. Upon termination, you must immediately stop using, and permanently delete or destroy, any downloaded Course Content in your possession, whether stored electronically or in printed form.

4. Community Areas, Forums, and User Content

4.1 Optional Participation

Certain courses may include discussion boards, comment sections, live chat, or similar interactive spaces (“Community Areas“) to allow Learners to exchange ideas related to the course subject matter. Participation in Community Areas is entirely optional and is never a condition of enrolling in or completing a course.

4.2 Your Content

Any message, comment, question, file, image, or other material you submit to a Community Area, a support request, a course review, or elsewhere on the Platform (“User Content“) remains subject to this Agreement. By submitting User Content, you represent and warrant that:

you own the User Content or hold all necessary rights and licenses to share it;
your User Content does not infringe the intellectual property, privacy, or other rights of any third party;
your User Content complies with the Acceptable Use rules in Section 5; and
you are solely responsible for the legality, accuracy, and consequences of publishing your User Content.

4.3 License You Grant Us

Unless you tell us otherwise in writing at the contact details in Section 16, by posting User Content you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable, and perpetual license to host, store, reproduce, modify (for formatting purposes), adapt, publish, translate, distribute, and display your User Content in connection with operating, promoting, and improving the Platform.

4.4 Moderation

We do not pre-screen User Content but reserve the right, at our sole discretion, to review, remove, edit, or restrict access to any User Content or Community Area, and to suspend or terminate a User’s access to Community Areas, at any time and without notice, if we believe the content violates this Agreement or applicable law. We are not responsible for User Content posted by others and do not endorse any opinions expressed by Learners.

5. Acceptable Use / Code of Conduct

You agree that, in using the Platform, you will not:

a. Unlawful or fraudulent activity. Use the Platform for any purpose that violates applicable local, state, national, or international law or regulation, or engage in any fraudulent, deceptive, or misleading conduct, including payment fraud or chargebacks made in bad faith.

b. Harmful or dangerous content. Post, upload, or transmit content that incites or glorifies violence, promotes self-harm, or otherwise endangers the physical or emotional safety of any individual.

c. Hate speech and defamation. Post content that is hateful, discriminatory, libelous, slanderous, or that threatens or incites hatred or violence against individuals or groups on the basis of race, ethnicity, national origin, caste, religion, disability, gender, age, sexual orientation, gender identity, or any other protected characteristic.

d. Graphic or sensational content. Upload content whose primary purpose is to shock, disturb, or sensationalize, or that promotes terrorism or extremist activity.

e. Harassment and bullying. Harass, threaten, stalk, or bully any other User or member of our team, including through repeated unwanted contact, sharing someone’s private information without consent (“doxxing”), or sexual harassment in any form.

f. Spam and unauthorized solicitation. Post repetitive, untargeted, or unsolicited promotional content, or use the Platform to drive traffic to unrelated third-party sites, products, or services.

g. Scams and financial abuse. Use the Platform to trick, defraud, or extort money, personal information, or anything of value from another User or from us.

h. Privacy violations. Collect, store, or disclose personal information about other Users without their consent, except as permitted by our Privacy Policy.

i. Impersonation. Impersonate any person, including another Learner, instructor, or Company representative, or falsely claim an affiliation with any person or entity, including through misuse of names, logos, certificates, or credentials.

j. Interference with the Platform. Introduce viruses, malware, or other harmful code; use bots, scrapers, or other automated tools without authorization; attempt to probe, scan, or test the vulnerability of the Platform; circumvent rate limits or access restrictions; launch denial-of-service attacks; or otherwise interfere with or disrupt the integrity or performance of the Platform, our servers, or connected networks.

k. Unauthorized access. Attempt to gain unauthorized access to any account, system, or data not belonging to you, including through credential theft, phishing, or exploitation of security vulnerabilities.

We reserve the right to investigate suspected violations of this Section, remove offending content, and suspend or permanently terminate the accounts of Users who violate this Agreement, without prior notice and without liability to you. Where required, we may also report unlawful activity to relevant authorities.

You acknowledge and agree that unauthorized or improper use of the Platform or the Services may result in action being taken against you under this Agreement and/or applicable law.

6. Payments, Pricing, and Refunds

You agree to pay us the Content Fees and any other charges associated with availing the Services you choose to purchase. You understand and agree that upon initiating a transaction to avail any Service, you are entering into a legally binding and enforceable contract with us for that Service.

6.1 Content Fees

Access to certain Course Content requires payment of a fee (“Content Fee“), as displayed on the relevant course or checkout page at the time of your purchase. Prices are shown in the currency indicated on the Platform and may include or exclude applicable taxes depending on your location; any applicable taxes will be calculated and added at checkout where required by law.

6.2 Payment Processing

Payments are processed through third-party payment processors (such as card networks, digital wallets, or payment gateways). We do not store your full card number, CVV, or other sensitive payment credentials; these are handled directly by our payment processors in accordance with their own terms and security standards, which we encourage you to review.

6.3 Price Changes

We may change the price of any course at any time. Price changes will not retroactively affect a course you have already purchased, but may apply to renewals, upgrades, or future purchases.

6.4 Refund Policy

You shall be entitled to claim a refund of the payment made by you only in the event that we are unable to provide you the Service you have paid for. The timelines applicable to such refund requests will be as specified for the particular Service you have availed, or as set out in our published Refund Policy (as applicable). If you do not raise a refund claim within the stipulated time period, you will become ineligible to receive a refund for that Service.

Except as set out in a separate published Refund Policy or as required by applicable consumer protection law, all Content Fee payments are final and non-refundable once access to the course has been granted.
Cancellations will be considered only if the request is made immediately within 5 min after placing the order & Drive access not being provided, Your will be refund credited within 7 days of payment. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have not initiated the process of Access/shipping/servicing them. ( Note: For digital files if download link acccess is provided, no refund initiated.)
In case of receipt of missing files or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

6.5 Failed or Disputed Payments

If a payment fails, is reversed, or is subject to a chargeback that we consider to be made in bad faith or in violation of this Agreement, we reserve the right to immediately suspend or terminate your access to the associated Course Content and, where applicable, pursue recovery of any resulting costs or losses.

6.6 Promotional Offers

From time to time we may offer discounts, coupon codes, bundles, or promotional pricing. Such offers are subject to their own specific terms (including eligibility and expiry dates) and may be withdrawn or modified at our discretion.

6.7 Lifetime Free Access

Where a course or resource is described as offering “Lifetime Free Access,” this means you are permitted to download the relevant course material immediately upon being granted access, and to keep and use your downloaded copy for as long as you wish. This does not guarantee that any particular hosting link (such as a drive link) will remain active indefinitely. We recommend downloading course material as soon as possible, since links may be lost or disabled over time.

7. Intellectual Property Rights

7.1 Ownership

All content, features, and functionality made available through the Platform — including but not limited to Course Content, text, graphics, logos, button icons, images, audio and video clips, data compilations, course structure, quizzes, certificates, and the underlying software, as well as the MySEOQuery.Com, TrustDigital Education, InnovationGuru Education, Innovation Guru, and Suhal WebStore names, logos, and marks — are owned by, or licensed to, the Company and are protected by applicable copyright, trademark, trade dress, patent, and other intellectual property laws.

7.2 No Transfer of Rights

Nothing in this Agreement transfers any ownership interest in our intellectual property to you. Your use of the Platform does not grant you any right to use our trademarks, trade names, logos, or branding without our prior written consent.

7.3 Third-Party Content

Some Course Content may incorporate materials licensed from third parties (such as stock footage, music, or datasets). Such materials remain the property of their respective owners and are used under license; you may not extract or reuse such materials separately from the course in which they appear.

7.4 Copyright Complaints

If you believe that content on the Platform infringes your copyright, please contact us at the email address in Section 16 with sufficient detail to identify the material and your claim, and we will investigate in accordance with applicable law.

8. Feedback

If you send us suggestions, ideas, corrections, feature requests, or other feedback about our courses, the Platform, or our services (“Feedback“), you grant us a worldwide, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, and incorporate that Feedback into our Content, Platform, or business in any way, without any obligation to compensate, credit, or seek further permission from you. You will not acquire any intellectual property rights in the Platform or Content as a result of providing Feedback.

9. Disclaimers

9.1 “As Is” Basis

To the maximum extent permitted by applicable law, the Platform, the Course Content, and all related services are provided “as is” and “as available,” without any warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

9.2 No Guarantee of Results

Without limiting the foregoing, we do not warrant that:

the Platform will operate uninterrupted, securely, or free of errors, bugs, or viruses;
any defects will be identified or corrected;
the Platform will be compatible with your specific device, browser, or software;
Course Content is complete, accurate, or suitable for your particular purpose; or
completing any course will result in any particular outcome, certification recognized by any employer or institution, or financial or career result.

Neither we nor any third party provides any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information, materials, or Course Content offered on the Platform for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

9.3 Statutory Rights

Some jurisdictions do not permit the exclusion of certain warranties or limitations on statutory consumer rights. In such jurisdictions, the exclusions in this Section apply only to the fullest extent permitted by law, and nothing in this Agreement limits any non-waivable statutory rights you may have.

9.4 Use at Your Own Risk

Your use of the Platform and the Services is solely at your own risk and discretion. You are responsible for independently assessing whether the Platform and the Services meet your requirements before relying on them.

10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event will the Company, its officers, directors, employees, contractors, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including loss of profits, revenue, data, goodwill, or business opportunity — arising out of or related to your use of, or inability to use, the Platform or Course Content, even if we have been advised of the possibility of such damages.

Subject to applicable law, our total aggregate liability to you for any and all claims arising from or relating to this Agreement or your use of the Platform will not exceed the total amount you paid to us for the specific Course Content giving rise to the claim in the twelve (12) months preceding the event giving rise to the claim.

Some jurisdictions do not allow the limitation or exclusion of liability for certain types of damages; in such jurisdictions, our liability is limited to the greatest extent permitted by law.

11. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with: (a) your breach of this Agreement; (b) your violation of any law or the rights of a third party; (c) your User Content; or (d) your misuse of the Platform or Course Content.

12. Third-Party Links and Services

The Platform may contain links to third-party websites, tools, or services that are not owned or controlled by us (for example, payment processors, video hosting providers, or external learning tools). We have not reviewed, and are not responsible for, the content, privacy practices, terms, or availability of any linked third-party site or service. Inclusion of a link does not imply our endorsement. If you choose to access any such third-party website or service, you will be governed by the terms of use, privacy policy, and any other applicable policies of that third-party website or service. Your interactions with any third-party website or service are solely between you and that third party, at your own risk.

13. Suspension and Termination

We may suspend or terminate your account and access to the Platform, in whole or in part, at any time, with or without cause and with or without notice, including where we believe you have violated this Agreement, engaged in fraudulent or harmful conduct, or where required by law. You may also close your account at any time by contacting us at the email address in Section 16. Sections of this Agreement that by their nature should survive termination (including Sections 3.3, 7, 8, 9, 10, 11, and 14) will continue to apply after termination.

14. Governing Law and Dispute Resolution

This Agreement, and any dispute arising out of or relating to it or your use of the Platform, is governed by governed by and construed in accordance with the laws of India, without regard to its conflict-of-law principles. You and we agree to submit to the exclusive jurisdiction of the courts located in Indore for the resolution of any such dispute, except where applicable consumer protection law grants you the right to bring proceedings in your local courts.

15. General Provisions

15.1 Amendments. We may modify this Agreement at any time by posting a revised version on the Platform with an updated “Last updated” date. Material changes will, where feasible, be highlighted or separately notified to you. Your continued use of the Platform after changes take effect constitutes acceptance of the revised Agreement. You should check this page periodically.

15.2 Severability. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

15.3 No Waiver. Our failure to enforce any right or provision of this Agreement will not be considered a waiver of that right or provision, or of our ability to enforce it in the future.

15.4 Assignment. You may not assign, transfer, or sublicense your rights or obligations under this Agreement without our prior written consent. We may assign or transfer this Agreement, in whole or in part, without restriction, including in connection with a merger, acquisition, or sale of assets.

15.5 Force Majeure. We will not be liable for any failure or delay in performing our obligations under this Agreement resulting from causes beyond our reasonable control, including natural disasters, internet or telecommunications outages, acts of government, labor disputes, or other similar events. This provision does not affect any non-waivable statutory rights you may have.

15.6 Entire Agreement. This Agreement, together with our Privacy Policy and any other policies expressly incorporated by reference, constitutes the entire agreement between you and us regarding the Platform, and supersedes any prior agreements or understandings, whether written or oral.

15.7 Relationship of the Parties. Nothing in this Agreement creates any partnership, joint venture, employment, or agency relationship between you and the Company.

15.8 Language. This Agreement is drafted in English. Any translation provided is for convenience only, and the English version will control in the event of any conflict.

16. Contact Us

If you have questions, concerns, or complaints about this Agreement or the Platform, please contact us at:

For Any Issue Contact us